Privacy Policy

Last updated: October 1, 2026

Xinruisheng New Materials Co., Ltd. respects the privacy of website visitors, customers, suppliers and business contacts. This Privacy Policy explains what information we collect through this website, why we use it and how you can contact us about your information.

1. Information we collect

We may collect your name, company name, email address, phone or WhatsApp number, country, shipping details, product requirements, drawings, messages and other information you choose to send. Our website may also record technical information such as IP address, browser type, device information, referring page and basic usage data.

2. How we use information

We use information to answer inquiries, prepare quotations, recommend products, process and deliver orders, provide project support, maintain business records, improve the website, prevent misuse and comply with legal or regulatory obligations. We may also follow up about related products or services where permitted.

3. Cookies and website tools

The website may use cookies or similar technologies for essential functions, preferences, traffic measurement and security. Browser settings can be used to block or delete cookies, although some website functions may then work differently.

4. Sharing information

We may share necessary information with hosting providers, website service providers, payment providers, banks, freight forwarders, carriers, customs agents, professional advisers and authorities. These parties receive information only for the relevant service or legal requirement. We do not sell personal information.

5. International processing

As an export business, we may process or transfer information across borders when handling inquiries, payments, logistics and customer support. We take reasonable steps to limit information to what is needed for the transaction or service.

6. Retention and security

We retain information for as long as reasonably needed for inquiries, contracts, accounting, warranty support, dispute handling and legal compliance. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.

7. Your choices and rights

You may ask to access, correct or delete personal information, or object to certain uses, subject to applicable law and legitimate business record requirements. To make a request, email us with enough detail to identify the relevant information.

8. Policy updates

We may update this policy when website functions, business practices or legal requirements change. The current version and update date will remain available on this page.